Power User Addendum – Internal Training R&R Team
FMS:Workplace Table Relations Overview – Internal Training R&R Team
FM’s 2023 Dashboard Solution – Internal Training R&R Team
Support Tool Changes – Internal Training R&R Team
Nuvolo Reservations – Dominique McNeil

(return to top)

Industry News

“Unifying the FM Ecosystem”
This article discusses how integrating different facility management systems can greatly assist FMs as well as how to approach integration and challenges related to it.
Link

“Under Lock & Key”
This article focuses on how facilities can protect their company’s sensitive data, with cybersecurity risks on the rise.
Link

“Getting Ahead of the Curve”
This article is about the different practices utilized to maintain travel facilities, such as airports and train stations, as well as the role smart technologies play in these places.
Link

“Preparing for the Surge”
This article discusses how the FIFA World Cup is putting venues through the test when it comes to their facility maintenance, capacities, and overall readiness.
Link

What Dan’s Reading and Watching

“IFMA FMJ Articles”
IFMA FMJ articles from the past quarter include many topics, including data centers, AI, and smart and sustainable technologies.
Link

Past Industry News (Sharepoint)

(return to top)

“Special Characters in new versions” (Posted by: Scott Richardson)
This forum post is about changes made on newer versions of OpenBlue Workplace which can cause data loss and issues.
Link

“[HOW-TO]: Increase supported organization levels in the department hierarchy” (Posted by: Alex Fisher)
This forum post is about how to increase the number of levels in a department hierarchy in FMG0.
Link

(return to top)

Topic: Space Request Change Addendum
This presentation is an addendum to space request changes.
Presenter: Connor Payne
Video Link

*New*

Topic: Version Unboxing – OpenBlue Workplace v2026.1.1
This YouTube video goes over the version unboxing for OpenBlue Workplace v2026.1.1.
Presenter: Mark Galesi
Video Link

(return to top)

Please be sure to keep your skills on the Skills Sheet up to date. Link

The post AMS Career Development Newsletter – Q2 2026 appeared first on AMS Workplace Technology.

Power User Addendum – Internal Training R&R Team
FMS:Workplace Table Relations Overview – Internal Training R&R Team
FM’s 2023 Dashboard Solution – Internal Training R&R Team
Support Tool Changes – Internal Training R&R Team
Nuvolo Reservations – Dominique McNeil

(return to top)

Industry News

“The People Factor: Crafting successful AI strategy that keeps humans in the mix”
This article discusses how AI can be very important in the field of Facility Management, but human intervention is necessary for it to truly be successful.
Link

“A Perfect Partnership: How HR & FM shape the modern workplace”
This article focuses on how the collaboration of HR and FM shape the workplace, with an alignment on culture, the work environment, and business priorities.
Link

“Digital FM in the Metaverse: Virtual real estate needs real world expertise”
This article outlines metaverse real estate, and how real world knowledge and expertise is needed for these metaverse buildings. Security, user experience, commercialization are just a part of what needs to be managed.
Link

“Developing Integrity in Facilities Leadership: Aligning actions with words, policies & ethical standards will build a culture of trust & collaboration”
This article discusses how integrity is crucial in facility management, and the challenges surrounding a FMs integrity, such as pressure, costs, safety, and policies.
Link

What Dan’s Reading and Watching

“IFMA FMJ Articles”
IFMA FMJ articles from the past quarter include many topics, including several case studies, clean & sustainable workplaces, and the modern workplace.
Link

Past Industry News (Sharepoint)

(return to top)

“Configuring SSRS on localhost or same server as web app” (Posted by: Jeremy Owen)
This forum post is about some adjustments which can be made to run SSRS locally.
Link

“Potential Data Dictionary Caching Issues (might be version specific)” (Posted by: Mel Tran)
This forum post is a deep dive into issues that were seen on a client’s environment relating to the data dictionary and table relationships.
Link

(return to top)

Topic: Real Estate Module
This presentation goes over the Real Estate & Lease Module.
Presenter: Amanda Ouellet
Video Link

Topic: FM Auditing
This presentation goes over auditing in Workplace.
Presenter: John Curtis
Video Link

(return to top)

Please be sure to keep your skills on the Skills Sheet up to date. Link

The post AMS Career Development Newsletter – Q1 2026 appeared first on AMS Workplace Technology.

Building Insights 2026 reflects the growing shift toward digital technology in facilities management, where organizations are leveraging AI, data platforms, and integrated building systems to improve operational efficiency and decision-making. Attendees will gain access to industry thought leadership, customer stories, networking opportunities, training sessions, and product updates focused on real-world workplace and facility challenges.

For organizations using Johnson Controls and OpenBlue Workplace solutions, the conference provides a valuable opportunity to explore how digital technology platforms are evolving to support smarter buildings, predictive maintenance strategies, and data-driven workplace planning.

AMS is also pleased to be presenting at the conference with MIT Lincoln Laboratory in a session focused on workplace data governance and building trust in space data as a strategic organizational asset.

Event Information

Event: Building Insights – Johnson Controls Digital Technology Conference 2026

Dates: April 13–15, 2026

Location: New Orleans, LA

Presentation Session Info

Topic: Building Trust – MIT Lincoln Laboratory’s Workplace Data Journey

Time: Tuesday, April 14th from 12:30–1:10 PM CT

Location: La Fourche

Why This Digital Technology Conference Matters

As organizations continue to invest in digital transformation, facility and workplace leaders are increasingly focused on how to connect systems, improve data quality, and turn information into actionable insights. Digital technology platforms are now central to managing space, maintenance, energy performance, and workplace experience at scale.

This conference highlights how Johnson Controls is advancing its digital technology ecosystem through OpenBlue and related platforms, enabling organizations to unify data across systems and make more informed operational decisions. The shift toward AI-driven insights and integrated platforms is redefining how facilities are managed and optimized.

Content Summary

MIT Lincoln Laboratory had long used OpenBlue Workplace, but primarily in a limited capacity. As the organization sought to improve how space data was governed, shared, and used for decision-making, MIT LL began a broader effort to establish Workplace as a trusted source of truth for its space portfolio.

This initiative required more than expanding a technology platform – it required clarifying ownership of space data, aligning stakeholders across the organization, and developing sustainable processes for managing and maintaining accurate information.

Working alongside AMS Workplace Technology as a technical implementation partner, MIT LL defined new workflows, refined business requirements, and expanded the platform through multiple phases of implementation. The effort brought together organizational leadership, facilities teams, and technical specialists to address challenges related to data governance, system integration, and long-term adoption.

This session will share MIT LL’s journey – from early planning and stakeholder alignment to navigating data and integration complexities – while highlighting practical lessons learned. Attendees will gain insight into how organizations can evolve workplace technology platforms into trusted operational systems for managing and understanding their space portfolio.

Key Takeaways

Attendees will learn how organizations can establish governance and ownership for space data across multiple stakeholders, build trust in workplace and facilities data, plan for multi-phase IWMS implementation, address data readiness and integrations, and support long-term platform sustainability through organizational alignment, change management, and technical execution.

Connect with AMS Workplace Technology

If you are attending Building Insights 2026, AMS Workplace Technology would welcome the opportunity to connect with you during the conference. Our team helps organizations improve workplace technology strategy, space management, facilities data quality, system integration, and long-term platform success.

Whether your organization is expanding its use of OpenBlue Workplace, improving data governance, or advancing digital transformation initiatives, Building Insights is a great place to start the conversation.

About AMS Workplace Technology

AMS Workplace Technology is a Premier Certified Business Partner supporting Johnson Controls workplace and facility management solutions. We specialize in consulting, implementation, optimization, integrations, and ongoing support to help organizations build smarter, more connected workplace and facility programs.

Johnson Controls Authorized Partner – OpenBlue

AMS Workplace Technology is an award-winning Premier Certified Business Partner with Johnson Controls with more than 25 years of experience delivering workplace and facility management technology solutions.

We specialize in consulting, design, implementation, and optimization of facility management software platforms, helping organizations create smarter, more efficient, and more connected buildings.

The post AMS Workplace Technology at Building Insights 2026 Digital Technology Conference appeared first on AMS Workplace Technology.

AMS Workplace Technology will be attending IFMA Facility Fusion 2026 in San Francisco, where facility and workplace leaders will gather to explore the latest innovations in AI for facility management, predictive maintenance, workplace analytics, and smart building performance. Visit us at Booth #807 and join our featured session on how AI and predictive intelligence are helping organizations improve maintenance strategy, optimize building operations, and make more informed decisions across the workplace.

AMS Workplace Technology at IFMA Facility Fusion 2026

AMS Workplace Technology will be attending IFMA Facility Fusion 2026 in San Francisco, one of the leading industry events focused on the future of facility management, workplace technology, and building operations.

Facility Fusion brings together facility managers, technology leaders, and workplace strategists to explore emerging trends such as AI-driven building analytics, predictive maintenance, smart building platforms, and workplace experience technologies.

If you are attending the conference, visit AMS Workplace Technology at Booth #807 to learn how organizations are using modern facility management solutions to improve building performance, optimize maintenance operations, and gain deeper insights into workplace utilization.

During the event, AMS Workplace Technology President Dan Lorenz will also be presenting alongside Brian Treu, Digital Sales Director at Johnson Controls, in a session focused on how AI and predictive intelligence are transforming facility operations and maintenance strategies.

Presentation Session Info

Topic: AI and Predictive Intelligence for Smarter Facilities

Time: Wednesday, April 8th — 12:00–12:30 PM PT

Location: Innovation Arena

Content Summary

As facilities teams navigate rising operating costs, aging infrastructure, and evolving workplace demands, the role of maintenance is increasingly shifting from reactive support to a more strategic driver of performance.

This session will open a forward-looking discussion on how Johnson Controls is bringing together predictive maintenance, occupancy intelligence, energy management, and space planning to help reshape facility operations. We’ll explore what this connected approach means for facilities and maintenance leaders: how AI-enabled insights can influence work order prioritization, how occupancy patterns may affect system runtime and asset wear, and how energy optimization efforts align with long-term asset health.

Attendees will leave with a clearer understanding of how Johnson Controls is evolving its approach to integrated building performance, along with practical considerations for building a more resilient, efficient, and insight-driven maintenance program within their own organizations.

Meet the Speaker

Dan Lorenz leads AMS Workplace Technology’s strategy for helping organizations implement advanced facility management and workplace technology platforms. With more than two decades of experience supporting organizations using Johnson Controls and FM:Systems solutions, Dan has helped clients across multiple industries modernize their facility operations, space management, and maintenance processes.

During this session, Dan and Brian Treu will discuss how AI-powered analytics and predictive intelligence are helping facilities teams transition from reactive maintenance toward data-driven asset management and operational decision-making.

Visit AMS Workplace Technology at Booth 807

If you are attending IFMA Facility Fusion 2026, stop by Booth #807 to connect with the AMS team and explore how modern facility technologies can help your organization improve maintenance planning, align workplace strategy with real occupancy data, optimize energy performance, and integrate facility data into a connected smart building platform.

Our team will be available to discuss real-world implementation strategies, best practices, and technology solutions that help organizations unlock greater value from their facility data.

Johnson Controls Authorized Partner – OpenBlue

AMS Workplace Technology is an award-winning Premier Certified Business Partner with Johnson Controls with more than 25 years of experience delivering workplace and facility management technology solutions.

We specialize in consulting, design, implementation, and optimization of facility management software platforms, helping organizations create smarter, more efficient, and more connected buildings.

The post AI for Facility Management: AMS Workplace Technology and Johnson Controls at IFMA Facility Fusion 2026 appeared first on AMS Workplace Technology.

Power User Addendum – Internal Training R&R Team
FMS:Workplace Table Relations Overview – Internal Training R&R Team
FM’s 2023 Dashboard Solution – Internal Training R&R Team
Support Tool Changes – Internal Training R&R Team
Nuvolo Reservations – Dominique McNeil

(return to top)

Industry News

“Leading with Encouragement: A positive, productive approach”
This article discusses how leading a team with encouragement leads to a positive, motivating work environment, with a case study to support these findings.
Link

“Building the Future of Smart Assets & Facilities: The power of digital twinning”
This article focuses on the concept of digital twins and how utilization of them assist with things such as decision making, life cycle management, and planning.
Link

“AI Agents in FM: Transforming knowledge into action”
This article outlines how facility managers can use AI agents for common daily tasks, including document retrieval, procurement clarification, and CAFM platform review.
Link

“Holiday Diagnostics: Using decreased occupancy to optimize facility performance”
Facility managers use the end-of-year holiday downtime to set themselves up for success in the beginning of the following year. This article focuses on how they do this and some real-world results FMs have had with this concept.
Link

What Dan’s Reading and Watching

“IFMA FMJ Articles”
IFMA FMJ articles from the past quarter include many topics, including preventative maintenance, planning for the future of facilities, and various topics around technology and AI.
Link

Past Industry News (Sharepoint)

(return to top)

“Timer Email Notification using SQL job?” (Posted by: John Curtis)
This forum post is a question posed about how we could use a timer email to fire off a SQL job.
Link

“Mail Server IP Addresses to whitelist to avoid external sender warning message” (Posted by: Jeremy Owen)
This forum post is about which IP addresses to provide to a customer to avoid external sender message.
Link

“[QUESTION] Dynamic link generation in SQL using relative paths” (Posted by: Alex Fisher)
This forum post is a question about how to create dynamic links in views.
Link

(return to top)

Topic: Enhanced Performance for Large Drawings
This presentation goes changes that could be made to enhance performance of large drawings.
Presenter: Ron Lopez
Video Link

Topic: Seat Assignments (NA) Table Overview
This presentation goes over the FMNA table and it’s usage in Workplace.
Presenter: Marc Pfister
Video Link

(return to top)

Please be sure to keep your skills on the Skills Sheet up to date. Link

The post AMS Career Development Newsletter – Q4 2025 appeared first on AMS Workplace Technology.

Power User Addendum – Internal Training R&R Team
FMS:Workplace Table Relations Overview – Internal Training R&R Team
FM’s 2023 Dashboard Solution – Internal Training R&R Team
Support Tool Changes – Internal Training R&R Team
Nuvolo Reservations – Dominique McNeil

(return to top)

Industry News

“Rethinking FM: Staying ahead of evolution”
This article discusses how facility management is changing due to the use of AI and automation. Facility managers are now able to spend their time differently, focusing on other key areas of facilities.
Link

“The End of Office Guesswork: How data analytics are revolutionizing workplace strategy”
This article is about how different regions of the world expect less utilization during certain times of the year, and how data analytics can help FMs to plan better during these times of the year.
Link

“Building Better Leaders in FM: The power of mentorship”
This article outlines how mentorship is essential in the facility management field. It breaks down the research behind this, as well as explains a new mentorship program IFMA is implementing.
Link

What Dan’s Reading and Watching

“FM Tech Week 2025 Session Library”
The FM Tech Week Session library includes sessions about best practices for FM Technology, how AI is changing facilities, and how to create a winning strategy for smart buildings.
Link

“Make the Office a Magnet, Not a Mandate: What RTO Means for Space Planning in 2025”
This article is about ways facility managers are making the office a destination for employees, and how this impacts space planning in the future.
Link

“Workplace Strategy as a Service: Rethinking How Organizations Plan for Change”
This webinar is about how workplace software is an important tool for workplace strategy, and how the software and data within it help to drive organization planning.
Link

Past Industry News (Sharepoint)

(return to top)

“Fmx Error adding table to report” (Posted by: Andrew O’Connor)
This forum post is about an issue with adding a table to use in an FMx report, when the table has specific characters in it’s name.
Link

“FMx Report Detail Query” (Posted by: Kevin Sullens)
This forum post is about a SQL query that could be used to gather information about reports in the system.
Link

“Multiple Many to One Relationships | Using HTML Table | FMx Reporting” (Posted by: Josh Caggiano)
This forum post is about a way in which to use multiple one-to-many relationships in a FMx report.
Link

“New CSS File for 2025 versions” (Posted by: Ryan Johnston)
This forum post is about how styling works for the new 2025.3.1 OpenBlue/FMS Workplace version works.
Link

(return to top)

Topic: CAD Hatch Colors
This presentation goes over CAD hatch colors and where hatching is used.
Presenter: Alan Praysman
Video Link

Topic: FM Mobile
This presentation goes over the FM Mobile solution.
Presenter: Dan Lorenz
Video Link

(return to top)

Please be sure to keep your skills on the Skills Sheet up to date. Link

The post AMS Career Development Newsletter – Q3 2025 appeared first on AMS Workplace Technology.

Power User Addendum – Internal Training R&R Team
FMS:Workplace Table Relations Overview – Internal Training R&R Team
FM’s 2023 Dashboard Solution – Internal Training R&R Team
Support Tool Changes – Internal Training R&R Team
Nuvolo Reservations – Dominique McNeil

(return to top)

Industry News

“FM’s Technology (Re)Evolution: How AI is reshaping the modern office”
This article discusses how AI is being used in the modern workplace, including in security technology and administrative task automation.
Link

“An Infrastructure Update Can Go Far for Your Facility’s Future”
This article is about how many commercial buildings in the US are outdated, and how updating them could lead to higher rates of happiness with the workplace. Modifications to utilize modern technologies in the infrastructure improves employee health and productivity by reducing allergens in the air and maintaining a comfortable temperature.
Link

“Facility Management vs. Property Management: Understanding the differences”
This article is about the differences between a facility manager and a property manager. It details what both roles are in charge of, highlighting the key differences between the roles.
Link

What Dan’s Reading and Watching

“IFMA FMJ – April – June”
This quarter’s IFMA FMJ articles feature many topics including artificial intelligence, emergency and weather preparedness for facility managers, and several different topics within the larger topic of sustainability.
Link

Past Industry News (Sharepoint)

(return to top)

“Sequence contains more than one matching element” (Posted by: Jeremy Owen)
This forum post details an issue that was seen when attempting edit a record on a view, but the page would freeze and become unresponsive.
Link

“Auto PMID Generation” (Posted by: Kevin Sullens)
This forum post is about a stored procedure and trigger which would be used to auto-generate PMIDs.
Link

“Resizing Space Hierarchy Code Field Lengths” (Posted by: Marc Pfister)
This forum post is about a way in which to change field lengths in tables such as B0, L0, and A0 without running into issues.
Link

“FMx Show Report Filter Menu (Dock) by Default” (Posted by: Trevor Neal)
This forum post is about how to how the FMx report filter menu by default.
Link

(return to top)

Topic: Project Management
This presentation goes over the project management module.
Presenter: Kevin Sullens
Video Link

Topic: Dynamix
This presentation goes over Dynamix.
Presenter: Marc Pfister
Video Link

(return to top)

Please be sure to keep your skills on the Skills Sheet up to date. Link

The post AMS Career Development Newsletter – Q2 2025 appeared first on AMS Workplace Technology.

Power User Addendum – Internal Training R&R Team
FMS:Workplace Table Relations Overview – Internal Training R&R Team
FM’s 2023 Dashboard Solution – Internal Training R&R Team
Support Tool Changes – Internal Training R&R Team
Nuvolo Reservations – Dominique McNeil

(return to top)

Industry News

“From Assistants to Strategists: AI’s role in elevating workplace UX”
This article discusses the role of AI in the workplace today and the role humans play which cannot be replaced by AI.
Link

“FMS:Insights: Energy Dashboard reveals relationship between space utilization & energy consumption”
This article is about JCI’s Net Zero Advisor and FM:System’s FMS:Insights. It explains how both of these products would provide useful information regarding energy costs and consumption to facility managers.
Link

What Dan’s Reading and Watching

“IFMA FMJ – March”
This month’s IFMA FMJ articles feature many topics including user experience design for cleaning equipment and the workplace, humans collaborating with robotics and AI, and several facility management topics.
Link

Past Industry News (Sharepoint)

(return to top)

“System Administration Dashboard is blank for FMIAdmin Role” (Posted by: Alex Fisher)
This forum post was to troubleshoot an issue with FMIAdmin homepage being blank, and has been solved since the initial post.
Link

“Hyperlink on Email Notification” (Posted by: Josh Caggiano)
This forum post is about how to send an email which contains a direct link to a technician’s task for a service request.
Link

(return to top)

Topic: SLAs
This presentation goes over service level agreements (SLAs).
Presenter: Daniel Craig
Video Link

Topic: Database Backup and Restoration
This presentation goes over database backup and restoration.
Presenter: Ryan Johnston
Video Link

(return to top)

Please be sure to keep your skills on the Skills Sheet up to date. Link

The post AMS Career Development Newsletter – March 2025 appeared first on AMS Workplace Technology.

Power User Addendum – Internal Training R&R Team
FMS:Workplace Table Relations Overview – Internal Training R&R Team
FM’s 2023 Dashboard Solution – Internal Training R&R Team
Support Tool Changes – Internal Training R&R Team
Nuvolo Reservations – Dominique McNeil

(return to top)

Industry News

“Reimagining Office Spaces: Utilizing data-driven strategies for the future of work”
This article discusses the importance of data when determining how companies should use their space.
Link

“ABCs of CAD: Simplifying FM Processes”
This article is about CAD, how it is used, and how it streamlines business processes.
Link

What Dan’s Reading and Watching

“IFMA FMJ – February”
This month’s IFMA FMJ articles feature many topics including how weather impacts the workplace, office spaces and their uses, and data literacy.
Link

Past Industry News (Sharepoint)

(return to top)

“Using SSMS Locally vs on BPT” (Posted by: Kevin Sullens)
This forum post is about how to use SSMS locally instead of on the business partner terminal for hosted clients.
Link

“CDC and issues expanding N0 field: Solution Found” (Posted by: Mel Tran)
This forum post is about an issue that a client had with their HR Feed breaking when a data value was too long for the field it was being passed into.
Link

(return to top)

Topic: Maintenance PM Scheduling
This presentation goes over scheduling of PMs in the Facility Maintenance Module.
Presenter: Jeremy Owen
Video Link

Topic: FMx Reporting
This presentation goes over FMx Reporting.
Presenter: Rakesh Bethu
Video Link

(return to top)

Please be sure to keep your skills on the Skills Sheet up to date. Link

The post AMS Career Development Newsletter – February 2025 appeared first on AMS Workplace Technology.

Power User Addendum – Internal Training R&R Team
FMS:Workplace Table Relations Overview – Internal Training R&R Team
FM’s 2023 Dashboard Solution – Internal Training R&R Team
Support Tool Changes – Internal Training R&R Team
Nuvolo Reservations – Dominique McNeil

(return to top)

Industry News

“Reimagining Office Spaces: Utilizing data-driven strategies for the future of work”
This article discusses the importance of data when determining how companies should use their space.
Link

“ABCs of CAD: Simplifying FM Processes”
This article is about CAD, how it is used, and how it streamlines business processes.
Link

What Dan’s Reading and Watching

“IFMA FMJ – February”
This month’s IFMA FMJ articles feature many topics including how weather impacts the workplace, office spaces and their uses, and data literacy.
Link

Past Industry News (Sharepoint)

(return to top)

“Using SSMS Locally vs on BPT” (Posted by: Kevin Sullens)
This forum post is about how to use SSMS locally instead of on the business partner terminal for hosted clients.
Link

“CDC and issues expanding N0 field: Solution Found” (Posted by: Mel Tran)
This forum post is about an issue that a client had with their HR Feed breaking when a data value was too long for the field it was being passed into.
Link

(return to top)

Topic: Maintenance PM Scheduling
This presentation goes over scheduling of PMs in the Facility Maintenance Module.
Presenter: Jeremy Owen
Video Link

Topic: FMx Reporting
This presentation goes over FMx Reporting.
Presenter: Rakesh Bethu
Video Link

(return to top)

Please be sure to keep your skills on the Skills Sheet up to date. Link

The post AMS Career Development Newsletter – February 2025 (old) appeared first on AMS Workplace Technology.